image

SEBI plans to have a Call Centre for handling Investor Complaints

Market regulator Sebi, which receives well over 100 investor complaints a day, plans to initially have about 10 agents at its proposed call centre to be managed by an outside agency to redress such grievances.

“It is estimated that the helpline services would require 10 persons initially to provide the nation wide helpline service to Sebi,” the regulator said in an addendum to its tender inviting bids from agencies interested in setting up the call centre.

Sebi floated the tender early this month as it plans to outsource its investor helpline service to a third-party call centre.

Besides complaints, the call centre would attend investor calls on issues like trading accounts and complaint status. It will also provide assistance in matters like transfer and transmission of shares, IPOs, etc.

profile image

About eMinds Legal

eMinds Legal

eMinds Legal is a Corporate Law Firm based in Gurgaon, India specializing in Corporate Legal, Corporate Secretarial and Compliance. The Firm comprises of a team of Corporate Lawyers and Company Secretaries with in-depth subject matter knowledge and participative industry experience of over 15 years.

Corporate Law Referencer

Recent Articles

Recent Legal updates

Recent Gst Updates