image

National Consumer Helpline – Complaint Report, May 2013

The National Consumer Helpline (NCH) received 12,704 calls during May, 2013.  In addition to these telephonic calls/complaints, 2135 complaints were also received through online complaint system on NCH website.

The maximum calls were received from Delhi followed by Uttar Pradesh, Maharashtra, Haryana, Rajasthan, Bihar, Gujarat, West Bengal, Madhya Pradesh and Punjab.

Break-up of calls in respect of top ten States during May, 2013 is as under:

   
S. No. State Complaints % age of total calls

1

Delhi

2873

22.61

2

Uttar Pradesh

2232

17.57

3

Maharashtra

1437

11.31

4.

Haryana

951

7.49

5.

Rajasthan

835

4.90

6.

Bihar

623

4.43

7.

Gujarat

563

4.41

8.

West Bengal

560

4.27

   9. Madhya Pradesh

542

3.01

 
   10. Punjab

383

2.32

 
         

The ˜Product™ sector recorded maximum complaints i.e. 21.06%. It was followed by ˜Telecom™, ˜E-Commerce™, ˜Weights & Measures™,˜NBFC™, ˜Public Distribution System™, ˜Banking™, and ˜ Education™.

As per feedback received from 2300 callers, 2081 complaints were resolved under   convergence by various companies.

Consumers from across the country can access the toll free National Consumer Help Line No. 1800-11-400 and seek telephonic counseling for consumer related problems faced by them. The Consumer Helpline also provides information, advice and guidance related to consumer issues.  Complaints can be registered also on the website: www.nationalconsumerhelpline.in.

Tags: DelhiGujaratHaryanaMadhya PradeshMaharashtraNational Consumer HelplineRajasthanUttar PradeshWest Bengal

profile image

About eMinds Legal

eMinds Legal

eMinds Legal is a Corporate Law Firm based in Gurgaon, India specializing in Corporate Legal, Corporate Secretarial and Compliance. The Firm comprises of a team of Corporate Lawyers and Company Secretaries with in-depth subject matter knowledge and participative industry experience of over 15 years.

Corporate Law Referencer

Recent Articles

Recent Legal updates

Recent Gst Updates