Complaint

Disclosure of Investor Complaints on websites of Stock Exchanges

CIRCULAR CIR/MIRSD/11/2013 October 28, 2013 To All Recognized Stock Exchanges Dear Sir / Madam, Sub: Disclosure of Investor Complaints on websites of Stock Exchanges 1. Please refer to SEBI Circular no. MRD/DoP/SE/Cir-10/2009 dated September 03, 2009 on the captioned subject which inter alia prescribes the formats for disclosing the details of complaints lodged by clients/investors… Read More

Tags: CircleComplaintExchangeSEBISecurities & Exchange Board of IndiaSecurities and Exchange Board of India Act 1992Stock exchangeStockbroker

Analysis and Disclosure of Customer Complaints and Unreconciled Balances on Account of ATM Transactions

RBI/2013-14/269 RPCD.CO.RRB.BC.No.35/03.05.33/2013-14 September 17, 2013 The Chairmen All Regional Rural Banks Dear Sir/Madam, Analysis and Disclosure of Customer Complaints and Unreconciled Balances on Account of ATM Transactions The Committee on Procedures and Performance Audit on Public Services (CPPAPS) had recommended that banks should place a statement before their Boards analyzing the complaints received. CPPAPS had… Read More

Tags: ATMATM cardAutomated teller machineBanking Ombudsman SchemeBusinessComplaintfinanceIncome statement

RBI observation on Disclosure of customer complaints and unreconciled balances on account of ATM transactions

RBI/2013-14/218 DBOD.BP.BC.No. 49/21.04.018/2013-14 September 3, 2013 The Chairman and Managing Director/Chief Executive Officer of all Commercial Banks (Excluding Regional Rural Banks) Dear Sir Disclosure of customer complaints and unreconciled balances on account of ATM transactions Please refer to our circular DBOD.No.Leg BC.60/09.07.005/2006-07 dated February 22, 2007 on Analysis and Disclosure- Disclosure of Complaints / Unimplemented Awards of… Read More

Tags: ATMAutomated teller machineBankBusinessCommercial bankComplaintFinancial servicesRajesh Verma

Amendment to the Government’s Resolution on the Public Interest Disclosure and Protection of Informers (PIDPI) Resolution.

The Union Cabinet today gave its approval for amendment in the Resolution No. 89 dated 21st April, 2004, commonly known as the Public Interest Disclosure and Protection of Informers (PIDPI) Resolution to designate the Chief Vigilance Officer (CVO) of each Ministry/Department of the Government of India as the "Designated Authority" in addition to the Central… Read More

Tags: Cabinet of IndiaCentral Vigilance CommissionCivil serviceComplaintGovernmentGovernment of IndiaPublic interestWhistleblower

TRAI issues draft amendment regulations for strengthening the Telecom Consumers Complaint Redressal Regulations

TRAI, with a view to protect the interests of the consumers, issued the Telecom Consumers Complaint Redressal Regulations, 2012 on 5th January 2012, laying down a revised frame work for addressing the complaints of consumers by telecom service providers for making the complaint redressal more effective. TRAI had received a number of representations from consumer organisations… Read More

Tags: AppealComplaintConsumerJawaharlal NehruNew DelhiQuality of ServiceService ProviderTelecom Regulatory Authority of India

Complaints received in the Departments of Administrative Reforms and Public Grievances

The number of complaints received in the Departments of Administrative Reforms and Public Grievances on Centralised Public Grievance Redressal And Monitoring System (CPGRAMS), which is an online portal, http://pgportal.gov.in, and disposed of by the Central Ministries and Departments/State Governments concerned, during the last three years, is as under:- Calendar Year New Receipts during the year Disposals during the calendar… Read More

Tags: ComplaintCPGRAMSFeedBurnerGovernmentGujaratIndiaSecurities & Exchange Board of India

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