TRAI issues draft amendment regulations for strengthening the Telecom Consumers Complaint Redressal Regulations

TRAI, with a view to protect the interests of the consumers, issued the Telecom Consumers Complaint Redressal Regulations, 2012 on 5th January 2012, laying down a revised frame work for addressing the complaints of consumers by telecom service providers for making the complaint redressal more effective. TRAI had received a number of representations from consumer organisations… Read More

Tags: AppealComplaintConsumerJawaharlal NehruNew DelhiQuality of ServiceService ProviderTelecom Regulatory Authority of India

Financial Consumer Protection : A perspective from RBI

(Inaugural Address by Dr. K. C. Chakrabarty, Deputy Governor, Reserve Bank of India at the RBI Banque de France Seminar on Consumer Protection organized at the College of Agricultural Banking, Pune on March 22, 2013) Madam Anne Le Lorier, First Deputy Governor, Banque de France, Senior executives from the Banque de France, Shri G. Padmanabhan… Read More

Tags: Banque de FranceBusinessConsumerConsumer protectionfinanceFinancial servicesFranceReserve Bank of India

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