RBI/2013-14/401 UBD.CO.BPD.(PCB).Cir.No. 41/12.05.001/2013-14 December 5, 2013 To, The Chief Executive Officer All Urban Co-operative Banks Dear Sir / Madam, Timely Issue of TDS Certificate to Customers It has been brought to our notice that some banks are not providing TDS Certificate in Form 16A to their customers in time, causing inconvenience to customers in filing… Read More
Tags: Banking Regulation Act, Customer, Customer service, General manager, Income tax, Tax return (United States), TDS Certificate, Timely Issue of TDS Certificate
RBI/2013-14/292 DBS.CO.PPD No. 3578 /11.01.005/2013-14 September 17, 2013 The Chairman/Chief Executive All Scheduled Commercial Banks (Excluding RRBs) / Local Area Banks Madam/Dear Sir, Pernicious practices of select banks deterring customer protection and accounting integrity Please refer to our circular DBS.CO.PPD No. 17882/11.01.005/2012-13 dated June 19, 2013, wherein we had observed certain disquieting features in certain practices/products… Read More
Tags: Commercial bank, Consumer protection, Customer, Debit Card, EMI, Interest, Loan, Rate of return
RBI/2013-14/166 RPCD.RRB.BC.No.17/03.05.33/2013-14 July 31, 2013 All Regional Rural Banks Dear Sir/ Madam Recommendations of Damodaran Committee on Customer Service in Banks- Uniformity in Intersol Charges Please refer to announcement made in Monetary Policy Statement 2013-14 on May 3, 2013 on ˜Recommendations of Damodaran Committee- Uniformity in Intersol Charges™. 2. With the introduction of Core Banking Solution (CBS),… Read More
Tags: Branch (banking), CBS, Core banking, Customer, Customer service, Discrimination, Monetary policy, Regional Rural Bank
RBI/2012-13/542 RPCD.CO.RRB.BC.No. 78/03.05.33/2012-13 June 24, 2013 All Regional Rural Banks Dear Sir/Madam, Acknowledgement by RRBs at the time of submission of Form 15-G / 15-H As you are aware RRBs are not required to deduct TDS from depositors who submit declaration in Form 15-G/15-H under Income Tax Rules, 1962. However, it has been brought to… Read More
Tags: Customer, General manager, Income tax, Indian Banks Association, Permanent account number, Principal Chiefs of the Cherokee, Regional Rural Bank, Tax
RBI/2012-13/523 UBD.BPD (PCB) Cir. No. 54/14.01.062/2012-13 June 6, 2013 The Chief Executive Officer All Primary (Urban) Co-operative Banks Madam/Dear Sir, Know Your Customer (KYC)/Anti-Money Laundering (AML)/Combating of Financing of Terrorism (CFT) Guidelines - Unique Customer Identification Code (UCIC) for banks™ customers in India Primary (Urban) Co-operative Banks Please refer to our circular UBD.BPD (PCB) Cir. No.… Read More
Tags: Acute myeloid leukemia, Customer, India, Know Your Customer, money laundering, Terrorism financing, UCIC, Urban
RBI/2012-13/516 DBOD.No.Leg.BC.100/09.07.005/2012-13 May 31, 2013 All Scheduled Commercial Banks (excluding RRBs) Dear Sir/Madam, Acknowledgement by banks at the time of submission of Form 15-G / 15-H As you are aware banks are not required to deduct TDS from depositors who submit declaration in Form 15-G/15-H under Income Tax Rules, 1962. However, it has been brought… Read More
Tags: Business, Commercial bank, Customer, General manager, Rajesh Verma, Reserve Bank of India
(Opening Remarks by Dr. K. C. Chakrabarty, Deputy Governor, Reserve Bank of India at the Conference of Principal Code Compliance Officers 2013, organized by the BCSBI at the College of Agricultural Banking, Pune on April 29, 2013) Shri A.C. Mahajan, Chairman, BCSBI; Shri C.K Krishnan and Shri M. M. Chitale, Members of BCSBI Governing Council;… Read More
Tags: Commercial bank, Cooperative Banks, Customer, Customer service, Deputy Governor, Financial services, India, Reserve Bank of India