TRAI policy – Financial Disincentives for not meeting the Consumer centric parameters
Telecom Regulatory Authority of India (TRAI) has been assessing on a periodic basis, customer perception of service and effectiveness in implementation of the various consumer centric regulations, directions and orders through:- Surveys conducted by engaging independent agencies and publishing the results on TRAI web site for information of the stakeholders; Through workshops organized in different… Read More
Tags: Business, Department of Telecommunications, Lok Sabha, Quality of Service, Service Provider, Telecom Regulatory Authority of India, Telecommunications, TRAI
TRAI issues draft amendment regulations for strengthening the Telecom Consumers Complaint Redressal Regulations
TRAI, with a view to protect the interests of the consumers, issued the Telecom Consumers Complaint Redressal Regulations, 2012 on 5th January 2012, laying down a revised frame work for addressing the complaints of consumers by telecom service providers for making the complaint redressal more effective. TRAI had received a number of representations from consumer organisations… Read More
Tags: Appeal, Complaint, Consumer, Jawaharlal Nehru, New Delhi, Quality of Service, Service Provider, Telecom Regulatory Authority of India
The Telecommunication Consumers Education and Protection Fund (Second Amendment) Regulations, 2013
The Telecom Regulatory Authority of India (TRAI) had issued Telecommunication Consumers Education and Protection Fund Regulations, 2007 (6 of 2007) on 15th June 2007. As per the regulation any excess amount collected by service providers from the subscribers to be transferred to the said fund in a separate account being maintained in Corporation Bank. Out… Read More
Tags: Business, Corporation Bank, Interest, Mutual fund, Quality of Service, Regulation, Telecom Regulatory Authority of India, TRAI
TRAI releases consultation paper on Monopoly/ Market dominance in Cable TV services
The Telecom Regulatory Authority of India (TRAI) has today released a consultation paper on Monopoly/ Market dominance in Cable TV services. MIB has sought recommendations of TRAI on restriction to be imposed on Multi System Operators (MSOs)/ Local Cable Operators (LCOs) to prevent monopolies/accumulation of interest in order to ensure fair competition, improved quality of service, and… Read More
Tags: Cable television, Dominance (economics), Liquid crystal on silicon, Monopoly, Multiple system operator, Quality of Service, Telecom Regulatory Authority of India, TRAI
TRAI releases The Telecom Commercial Communications Customer Preference (Twelfth Amendment) Regulations, 2013
TRAI issued the The Telecom Commercial Communications Customer Preference (Twelfth Amendment) Regulations, 2013, prescribing further measures to tighten the framework for controlling the menace of Unsolicited Commercial Communications (UCC). TRAI has taken a series of measures in the recent past for curbing the menace of UCC. It issued The Telecom Commercial Communications Customer Preference Regulations, 2010… Read More
Tags: Coming into force, Internet service provider, Quality of Service, , Subscription business model, Telecom Regulatory Authority of India, Telemarketing, UCC
TRAI steps to ensure quality service by Cellular Mobile Telephone Service Providers
As per Telecom Regulatory Authority of India (TRAI) Act 1997, TRAI monitors quality of service provided by telecom service providers. TRAI has laid down the quality of service standards for Cellular Mobile Telephone Service through the Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations, 2009 dated 20th… Read More
Tags: Bharat Sanchar Nigam Limited, Lok Sabha, Minister of State, Mobile Telephone Service, Quality of Service, Service Provider, Telecom Regulatory Authority of India, TRAI
TRAI releases Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013
The Telecom Regulatory Authority of India (TRAI) has issued the Quality of Service (Code of Practice for Metering and Billing Accuracy) (Amendment) Regulations, 2013 amending the framework for audit of the metering and billing system of service providers provided in the Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulations, 2006, so… Read More
Tags: Audit, Auditor's report, Delhi, Quality of Service, Regulation, Service Provider, Telecom Regulatory Authority of India, TRAI
TRAI notifies the regulation Standards of Quality of Service”
(Duration of Advertisements in Television Channels) (Amendment) Regulations, 2013 The Telecom Regulatory Authority of India (TRAI) has today notified the regulation Standards of Quality of Service (Duration of Advertisements in Television Channels) (Amendment) Regulations, 2013. TRAI has studied the issue of duration of advertisements being carried in TV channels. The data obtained from the Ministry… Read More
Tags: Amendment, Cable television, FeedBurner, Quality of Service, Regulation, Telecom Regulatory Authority of India, Television channel, TRAI
TRAI Releases Recommendations on ˜IMT Advanced Mobile Wireless Broadband Services™
TRAI has issued its recommendations on the IMT Advanced Mobile Wireless Broadband Services. To facilitate the deployment of International Mobile Telecommunications (IMT) - Advanced technologies in the country, TRAI suo motu issued a Consultation paper on ˜IMT Advanced Mobile Wireless Broadband Services™ on 19th August 2011 for the comments of the stakeholders. The consultation paper… Read More
Tags: Bandplan, Hertz, IMT-Advanced, India, Quality of Service, Technology, Telecom Regulatory Authority of India, TRAI