Service Provider

Press Statement of the Finance Secretary on VCES

There has been an overwhelming response to the VCES . In the last four days, we have received over 16,000 applications involving Rs. 1500 crores of service tax dues. Upto 29-12-2013 we have received over 40,000 declarations involving over Rs 5500 crores. This would broadly correspond to Rs 55,000 crores of services, which have escaped… Read More

Tags: CommissioneratesFinance ActGovernmentPaymentService ProviderTaxation in IndiaVCESWorking time

TRAI policy – Financial Disincentives for not meeting the Consumer centric parameters

Telecom Regulatory Authority of India (TRAI) has been assessing on a periodic basis, customer perception of service and effectiveness in implementation of the various consumer centric regulations, directions and orders through:- Surveys conducted by engaging independent agencies and publishing the results on TRAI web site for information of the stakeholders; Through workshops organized in different… Read More

Tags: BusinessDepartment of TelecommunicationsLok SabhaQuality of ServiceService ProviderTelecom Regulatory Authority of IndiaTelecommunicationsTRAI

TRAI issues draft amendment regulations for strengthening the Telecom Consumers Complaint Redressal Regulations

TRAI, with a view to protect the interests of the consumers, issued the Telecom Consumers Complaint Redressal Regulations, 2012 on 5th January 2012, laying down a revised frame work for addressing the complaints of consumers by telecom service providers for making the complaint redressal more effective. TRAI had received a number of representations from consumer organisations… Read More

Tags: AppealComplaintConsumerJawaharlal NehruNew DelhiQuality of ServiceService ProviderTelecom Regulatory Authority of India

TRAI issues the Telecommunications Mobile Number Portability (Fifth Amendment) Regulations, 2013 for corporate mobile numbers

The Telecom Regulatory Authority of India has issued the Telecommunications Mobile Number Portability (Fifth Amendment) Regulations, 2013. After implementation of Mobile Number Portability, the Authority had received complaints from the subscribers of corporate mobile numbers that their porting requests have been rejected by the donor operators under the category Contractual Obligation for want of permission/authorization… Read More

Tags: CorporationMNPMobile number portabilityPortsRegulationService ProviderTelecom Regulatory Authority of IndiaTRAI

TRAI issues new guidelines for activation and de-activation of Value added Services

Telecom Regulatory Authority of India (TRAI) issued a Direction to the service providers, on the procedures for providing Value Added Services (VAS) and for de-activation of the Value Added Services so as to protect the interest of consumers. Activation of Value Added Services by service providers has been the cause of many customer complaints and is… Read More

Tags: AuthorityService ProviderShort Message ServiceSMSTelecom Regulatory Authority of IndiaUnstructured Supplementary Service DataValue-added serviceVAS

Services Provided to Special Economic Zone (SEZ) Authorised Operations Exempted From Service Tax

The Central Government has decided to exempt the services on which service tax is leviable under section 66B of the said Act, received by a unit located in a Special Economic Zone (hereinafter referred to as SEZ Unit) or Developer of SEZ ( hereinafter referred to as the Developer) and used for the authorised operation from… Read More

Tags: AuthorizationCenvat Credit RulesDomestic Tariff AreaMoney back guaranteeService ProviderSEZSpecial Economic ZoneTax exemption

TRAI Reduces National Roaming Tariff Ceilings

TRAI Reduces National Roaming Tariff Ceilings, Permits Customised Tariffs Through Special Tariff Vouchers for National Roamers and Mandates Free National Roaming Plans TRAI has reduced ceilings for national roaming calls and SMS and instituted a new regime for providing flexibility to telecom service providers to customise tariffs for national roamers through STVs and Combo Vouchers. TRAI… Read More

Tags: IndiaMobile phoneRoamingService ProviderShort Message ServiceSubscription business modelTariffTRAI

TRAI puts on notice the cable TV subscribers of Digital Addressable Cable

The Telecom Regulatory Authority of India (TRAI) has decided to put such cable TV subscribers of DAS on notice who have not yet submitted the consumer application form (CAF), complete in all respects including their choice of channels/services, to the respective cable operator/multi system operator (MSO). In case any such cable TV subscriber does not submit… Read More

Tags: Cable televisionCAFMultiple system operatorService ProviderSubscription business modelTelecom Regulatory Authority of IndiaTelevision channelTRAI

Basic Exemption under Service Tax is not basic

Generally, it is understood that no service tax is payable, if a person™s taxable service turnover does not exceed Rs 10 lakhs in a financial year.  Basic emption  is given under taxation law and other laws to ensure that a person does not suffer undue hardship in complying with applicable legal requirements. For example, basic… Read More

Tags: Capital goodFiscal yearIncome taxIncome Tax ActPaymentService ProviderTaxTax exemption

TRAI Tariff Orders – Standard Tariff Packages for Digital Cable TV subscribers and DTH subscribers

TRAI has issued Tariff Orders prescribing standard tariff package for Set Top Boxes (STBs) for Digital Addressable Cable TV Systems (DAS) and Consumer Premises Equipments (CPEs) for Direct to Home (DTH) services. The prime objective of these tariff orders is to ensure effective commercial interoperability. The said tariff orders have been devised to make available STBs / CPEs… Read More

Tags: Customer-premises equipmentDirect-broadcast satelliteService ProviderSet Top BoxesSet-top boxSubscription business modelTariffTelecom Regulatory Authority of India

TRAI prescribes SMS Termination Charge and Transactional SMS Charge

TRAI has released: (i) ˜The Short Message Services (SMS) Termination Charges Regulations, 2013™ which prescribes cost based SMS Termination Charge as 2 paise per SMS; (ii) Amendment to the Telecom Commercial Communications Customer Preference Regulations, 2010 which prescribes a transactional SMS charge of 5 paise per transactional SMS . These regulations will be applicable from… Read More

Tags: AuthorityPaisaService ProviderShort Message ServiceSMSTelecom Regulatory Authority of IndiaTraffic Service Position SystemTRAI

TRAI steps to ensure quality service by Cellular Mobile Telephone Service Providers

As per Telecom Regulatory Authority of India (TRAI) Act 1997, TRAI monitors quality of service provided by telecom service providers. TRAI has laid down the quality of service standards for Cellular Mobile Telephone Service through the Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations, 2009 dated 20th… Read More

Tags: Bharat Sanchar Nigam LimitedLok SabhaMinister of StateMobile Telephone ServiceQuality of ServiceService ProviderTelecom Regulatory Authority of IndiaTRAI

CLR Snippets | Promoting VoIP and IP Television Facility

It has been endeavor of the Government to promote Voice over Internet Protocol (VoIP) facility. It is also reflected in National Telecom Policy-2012 (NTP-12) which indicates one of the strategies as to enable and enforce the VoIP facility to enhance consumer affordability. Internet Telephony using Voice over Internet Protocol (VoIP) is being provided by Telecom… Read More

Tags: BusinessIPTVRajya SabhaService ProviderServicesTelecommunicationVoice over Internet ProtocolVoIP

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