TRAI issues new guidelines for activation and de-activation of Value added Services

Telecom Regulatory Authority of India (TRAI) issued a Direction to the service providers, on the procedures for providing Value Added Services (VAS) and for de-activation of the Value Added Services so as to protect the interest of consumers. Activation of Value Added Services by service providers has been the cause of many customer complaints and is… Read More

Tags: AuthorityService ProviderShort Message ServiceSMSTelecom Regulatory Authority of IndiaUnstructured Supplementary Service DataValue-added serviceVAS

Indian Railways Revised Refund Rules to come into effect from 1st July 2013

Ministry of Railways has revised and amended Refund Rules in a very comprehensive manner and notified them which shall come into force with effect from 1.7.2013. The amendments made in the Refund Rules are aimed at simplification, efficiency in processing and reduction of bogus refund claims. Railway Passengers (Cancellation of ticket and Refund of fare) Rules,… Read More

Tags: Electronic ticketIndiaIndian RailwayIndian Railways Catering & Tourism CorporationMinistry of RailwaysRACReservation against CancellationSMS

TRAI prescribes SMS Termination Charge and Transactional SMS Charge

TRAI has released: (i) ˜The Short Message Services (SMS) Termination Charges Regulations, 2013™ which prescribes cost based SMS Termination Charge as 2 paise per SMS; (ii) Amendment to the Telecom Commercial Communications Customer Preference Regulations, 2010 which prescribes a transactional SMS charge of 5 paise per transactional SMS . These regulations will be applicable from… Read More

Tags: AuthorityPaisaService ProviderShort Message ServiceSMSTelecom Regulatory Authority of IndiaTraffic Service Position SystemTRAI

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