DVAT Order w.r.t. Vigilance Set up for Department of Trade and Taxes.




Sub: Vigilance Set up for Department of Trade & Taxes.


The Vigilance Organization in Deptt. of Trade & Taxes is headed by Commissioner of Trade and Taxes, who is assisted by Spl. Commissioner/ Addl. Commissioner for vigilance matters.

The Department is following Central Vigilance Commission,  (CVC) guidelines for enforcement of anti corruption measures in the Department and for implementation of instructions/ guidelines issued by CVC for maintenance of integrity in public services.


Any information related to corruption, malpractice or misconduct on the part of public servants, from whatever source, would be termed as complaint. Accordingly, the  petitions/ complaints/ source reports sent by the Central Vigilance Commissions CBI/ Directorate of Vigilance, Govt. of NCT of Delhi and public complaints are to be examined with due care at the level of senior officers.

The complaints received form the public and other sources interalia include complaints, which. provide particulars of complainant, as well as anonymous or pseudonymous complaints.


Disposal of complaints is done as per procedure laid down by CVC. As per the CVC instructions, no action is to be taken by the administrative authorities on anonymous / pseudonymous complaints received by them unless the facts are prima facie verifiable. In case of complaints containing particulars of complainants facts may be verified from the complainant and if the complainant cannot be contacted at the address given in the complaint or if any response is not received within a reasonable period, the complaint may be presumed to be pseudonymous and should be acted upon accordingly.

If the complaint is of verifiable nature .then comments are to be obtained from the concerned functionaries through respective Supervising Officers. In cases where investigation is to be done on the basis of additional inputs from the complainant, the complainant is called for hearing and substantiation cf complaints. Depending upon the outcome of investigation/ enquiry, if a prima facie case is made out, disciplinary or criminal proceedings are to be initiated against the delinquent Govt. servants with approval of Competent Authority/ advice of the Vigilance Deptt. of Govt. of NCT as may be applicable as per CVC norms.


The VATO (Vig.) shall be responsible for maintaining records of all complaints received and ensuring prompt action upon all complaints. The Complaints register shall interalia contain the following columns:

Sl. No./ File No. Date  Detail of complaint source  Gist of Complaint  Names of Suspected Public Servants  Action Taken  Manner of Final Disposal  Date of Disposal 
(i) (ii) (iii) (iv) (v) (vi) (vii) (viii)

Provided that a separate Complaints Register shall be maintained for Gr.A Officers which shall remain in custody of Addl. Commr. (Vig.).


The following time frame shall be generally observed for disposal of Complaints and follow up measures.

Activity Time Frame
1. Submission of complaint on file with action proposed 3 working days after receipt
2. Verification from Complainant 10 weeks for calling the complainant and recording of evidence 3 Processing in Vigilance after consulting
3. Processing in Vigilance after consulting the complainant  3 working days
4. Seeking  comments from officers concerned through supervisory Officers  1 week
5.  Processing and Final disposal  1 week
6. Preparation’ Of Charge sheet if DA is recommended  1 week
7. Completion of Departmental Inquiries  45 Days


  1. Procedures rules, regulations are placed on the web-site with special focus on increasing transparency.
  2. To reduce the interference of unauthorized persons in day to day working of various branches, the entry/exit points of Vyapar Bhavan have been reduced and scanners have been installed at entry points
  3. Bi weekly inspections are conducted jointly by HR & Vigilance officials to check punctuality and also to ensure that officials are working as per standards of discipline and integrity expected of them.
  4. Process of e-tendering has been revised to check pooling of tenders.

The public in general may contact officers on following Numbers for making complaints having vigilance connotations.

Sr. No. Designation Phone No.
1.  Comm. T&T 011-23319691
2.  Spl. Comm. (Vig)  011-23318561
3.  Addl. Comm.(Vig)  011-23705936

The public/complaints be advised to mention their complete address along with their name and telephone/mobile number on the complaint so that they may be contacted whenever required.

(Ajit Srivastava)
Special Commissioner(HR / Vig.)

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