Frequently Asked Questions (FAQ)
SECTION: I (FAQ FOR INVESTORS)
Attention: It would be advisable to contact the person or company that is the cause of your complaint directly prior to lodging a complaint in SCORES.
1. Which are the complaints dealt by SEBI?
Complaints arising out of issues that are covered under SEBI Act, Securities Contract Regulation Act, Depositories Act and rules and regulation made there under and provisions that are covered under section 24 of Companies Act, 2013. The detailed list of nature of complaints handled by SEBI is provided in the Annexure.
2. Which are the matters that are not considered as complaints in SCORES?
Complaint not by investor Complaint not pertaining to investment in securities market Anonymous Complaints (except whistleblower complaints) Incomplete or un-specific complaints Allegations without supporting documents Suggestions or seeking guidance/explanation Seeking explanation for non-trading of shares or illiquidity of shares Not satisfied with trading price of the shares of the companies Non-listing of shares of private offer Disputes arising out of private agreement with companies/intermediaries Matter involving fake/forged documents Complaints on matters not in SEBI purview Complaint about market manipulation/ insider trading Complaint about any unregistered/ un-regulated activity.
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